Everyone wants to work in a BPO (Call Center) Company because it is one of the highest-paying jobs in the Philippines. Many of us believed that working in a Call Center company is easy, but we were unaware of the challenges they face with their work schedule. Consider the Irate calls and sleepless nights they endure when it’s truly remarkable how they handle and adapt to such demanding work. I have compiled a list of the top 10 BPO companies in Cebu.

Despite Cebu City’s decline to the 12th position among the top BPO sites in 2016, as published by the local newspaper (Sun Star Cebu), it remains a robust market for the Call Center industry in the Philippines.

Here are the Top 10 BPO Companies in Cebu

1. JPMorgan Chase & Co. Cebu

   

   JPMorgan Chase & Co. is a U.S. multinational banking and financial services holding company headquartered in New York City. Wikipedia

   Address: Jose Maria del Mar St, Lahug Apas, Cebu City, 6000 Cebu
   Phone: (032) 401 9700
   Hours: Open 24 hours
   Website: jpmorganchase.com

2. Optum

   

   Optum is a health services and innovation company. The fast-growing part of UnitedHealth Group is a leading information and technology-enabled health services business.

   Address: 9th Floor Filinvest Cyberzone Tower 1 Salinas Drive cor. West Geonzon Street Apas, Cebu City
   Website: optum.com

3. Synchrony Global Services Philippines Inc.

   

   Find employees with high energy, creativity, engagement, and passion for their customers. At Synchrony Financial, they offer expertise, partnership, and innovation to help businesses and customers achieve their unique ambitions. With over 84 years of experience, Synchrony Financial is a leader in financing major consumer purchases and elective healthcare and the largest provider of private-label credit cards in the United States. They are pioneers in the future of financing, dedicated to improving the success of every business and the quality of every life we touch.

   Address: 17th Flr. Ayala Center Cebu Tower, Bohol St. Cebu Business Park, Cebu City, Cebu
   Phone: +63 2 7958930
   Website: synchrony.com

4. Amazon Operation Services Philippines Inc.

   

   The Amazon Contact Centers have a sole focus: delivering the best support experience to their customers. Their CS Operations teams are empowered to think like owners and are committed to resolving issues on the first attempt, ensuring customers have a seamless and effortless experience every time.

   Address: Mezzanine Hall, PhilAm Life Center, (Fronting Rustan’s) Cebu Business Park, Cebu City, Cebu
   Employees: 1001-5000
   Amazon Jobs Cebu: amazon.jobs

5. Lexmark Research and Development Corporation

   

   Lexmark creates innovative imaging solutions and technologies that help customers worldwide print, secure, and manage information with ease, efficiency, and unmatched value.

   Phone: (032) 234 8475
   Address: Lexmark Plaza 1, Panay Rd, Cebu City, 6000 Cebu
   Website: lexmark.com

6. Cognizant Technology Solutions

   

   Cognizant is an American multinational corporation that provides IT services, including digital, technology, consulting, and operations services. Cognizant headquarters in Teaneck, New Jersey, United States, holds a position on the NASDAQ-100 and the S&P 500 indices.

   Address: 11th & 12th Floor, Skyrise 4 Building, Block 2 Lot 4, Barangay Apas, Cebu City, 6000 Cebu
   Phone: (02) 976 2270
   Website: cognizant.com

7. NCR Cebu Development Center Inc.

   

   You can’t go wrong with NCR Cebu Development Center Inc. Over 830,000 of the world’s 3.1 million ATMs are NCR machines. This company deserves a spot in 7th place.

   Address: 7th floor, eBloc1 Tower, Jose Maria del Mar St, Cebu City, 6000 Cebu
   Website: ncr.com

8. Concentrix

   

   Since 2006, Concentrix, a business services company, has been a subsidiary of SYNNEX Corporation. Its parent company, SYNNEX, holds 198th on the Fortune 500 listing. Concentrix has its headquarters situated in Greenville, SC.

   Address: 9th, 11th & 12th Floor, i2 Building, Jose Maria del Mar St, Cebu City, 6000 Cebu
   Phone: (032) 402 2721
   Website: concentrix.com

9. Sykes Asia Inc. – Cebu

   

   Sykes Asia Inc. – Cebu is an organization grounded in providing exceptional support. SYKES is a global leader in providing customer contact solutions to Fortune 500 companies. In 1997, SYKES opened its doors in the Philippines, becoming the first multinational call center to operate in the country. We believed in the talents of the Filipino people, which paved the way for launching one of the biggest industries in the country today.

   A true trailblazer, SYKES is also the first call center to venture out of Manila, opening the first call center in Cebu. Today, SYKES has employed over 15,000 employees and is continuously growing in the Philippines.

   Address: Synergis IT Center, F. Cabahug St, Cebu City, 6000 Cebu
   Hours: Open 24 hours
   Phone: (032) 348 9898
   Website: sykes.com

10. Accenture

    

    Accenture PLC is a global management consulting and professional services company that provides strategy, consulting, digital, technology, and operations services. Wikipedia 

    Address: eBloc 3, IT Park, Cebu City, Cebu
    Website: accenture.com

How is the information collected?

We spend hours collecting the data presented on our website through multiple sources: from employees to applicants, friends and families, online research, and more.

Below is the street view of Cebu IT Park in Lahug, Cebu. Most companies here are from the IT-BPO industry in the Philippines.

• 10 Companies in Cebu That Offer Great Benefits
• List of Buildings in Cebu I.T. Park
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Those are your Top 10 BPO companies in Cebu. Have you worked in a Call Center? What is your experience? Please feel free to leave a comment down below!